From Challenge To Change

Strengthening Courageous Leadership in Banking

Challenge:
A banking organization was struggling with a group of leaders who lacked the confidence and skill to navigate high-stakes, courageous conversations—discussions that required conviction, vulnerability, and trust. These conversations were critical for decision-making, feedback, and fostering accountability, yet leaders were avoiding them.

Approach:
We designed a two-day immersive program focused on developing the soft skills that underpinned effective, conviction-led conversations. Using deep dialogue and experiential learning, we helped the team build a shared language around personal values, psychological safety, vulnerability, empathy, trust, and resilience. The experience culminated in a real-world simulation, allowing leaders to practice applying these skills in a controlled but realistic setting. Each participant left with a commitment to action and clear strategies for sustaining these new behaviors.

Impact:
Leaders engaged with their teams at a deeper level, fostering trust, connection, and psychological safety. Employees became more comfortable addressing difficult topics with their managers, leading to a measurable increase in team engagement scores the following year.

Equipping Oil & Gas Supervisors to Lead with Impact

Challenge:
An Oil & Gas organization needed its supervisory leaders to embody and role model key leadership behaviors as part of a multi-day leadership program. Additionally, the organization wanted leaders to integrate other content areas into their daily practice—content that wasn’t explicitly tied to leadership but was critical to their roles. The challenge was bridging theory with action and ensuring leaders left with practical skills they could immediately apply.

Approach:
We created a high-impact practice field, designing role-play scenarios that mirrored real conversations these supervisors would face with their teams. Leaders engaged in guided experiential exercises that reinforced the key behaviors while also integrating the broader content from the program. As facilitators, we became deeply embedded in the curriculum, ensuring we could effectively debrief learning moments and drive meaningful conversations.

Impact:
Supervisors walked away with actionable feedback from the role plays and felt more confident applying the leadership behaviors in real interactions. The immersive approach also gave them space to experiment with new concepts, making the transition back to their roles smoother. While formal metrics weren’t captured, leadership reported that graduates of the program were implementing these behaviors more effectively than their peers who had not participated.

Transforming Collaboration in a Medical Device Leadership Team

Challenge:
A leadership team in a medical device organization was struggling with conflict and a lack of collaboration, creating friction in decision-making and slowing progress. The team needed to rebuild trust, self-awareness, and mutual understanding to work together more effectively.

Approach:
We designed a multi-day leadership experience, using the MBTI framework and trust-building exercises as a foundation for transformation. The MBTI session was interactive and personal, combining storytelling, past team experiences, and real-time applications to make insights tangible. Leaders then engaged in team-based challengesthat mirrored real work scenarios, allowing them to see their MBTI preferences in action and reflect on how they influenced decision-making, communication, and conflict resolution. The program culminated in a trust-focused session, where leaders explored trust’s key components and applied them in a final experiential challenge.

Impact:
Leaders gained deeper self-awareness and a stronger understanding of each other’s working styles, helping to ease tension and foster better collaboration. While no formal data was collected, the change was evident—a year later, when we were invited back, the team was functioning at a much higher level, with more open, productive conversations and significantly less friction.

Let's Connect

Great leadership starts with great conversations. Whether you have questions, ideas, feedback, or just want to say hi, we’d love to hear from you. Reach out and let’s start a conversation that matters!